H Medical Exports (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information we collect from our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us. This policy also outlines your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following categories of personal information:
a. Personal Identifiers
- Name, email address, phone number, postal address, or other contact information.
- Company name and job title (for business-related inquiries).
b. Transaction Information
- Information related to your purchases, orders, or service requests.
- Payment details (processed securely by third-party payment processors).
c. Technical Data
- IP address, browser type, operating system, and browsing behavior (cookies and similar technologies).
- Device information used to access our website.
d. Legal Compliance Information
- Information necessary for complying with legal obligations, including export controls and sanctions.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To process and fulfill orders, provide customer support, and communicate with you regarding products and services.
- Improving Our Website: To analyze website performance, enhance user experience, and develop new features.
- Legal Compliance: To comply with applicable laws and regulations, including those governing international exports.
- Marketing and Communications: To send newsletters, promotions, or information about new products, if you have opted to receive such communications.
3. How We Share Your Information
We do not sell your personal information. We may share your personal information with third parties in the following situations:
- Service Providers: We share information with third-party vendors who assist us with payment processing, logistics, website hosting, marketing, and other business operations.
- Legal Requirements: We may disclose your information to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of H Medical Exports, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your personal information to the acquiring entity.
4. Your Rights and Choices
Depending on where you reside, you may have certain privacy rights. These include:
a. California Residents (CCPA Rights)
If you are a California resident, you have the right to:
- Access: Request to know what personal information we have collected about you over the past 12 months.
- Delete: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: Opt-out of the sale of your personal information (though we do not sell personal data).
To exercise your rights, please contact us at [contact email/phone].
b. International Users (GDPR Rights)
If you are located in the European Economic Area (EEA), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectify: Correct any inaccurate or incomplete data.
- Delete: Request the deletion of your personal data, subject to legal requirements.
- Restrict Processing: Ask us to limit the processing of your personal data.
To exercise your GDPR rights, please contact us at [contact email/phone].
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website, such as:
- Session Cookies: To maintain your session and ensure smooth navigation of our site.
- Analytics Cookies: To analyze website traffic and user behavior for performance improvements.
You may modify your cookie preferences or block cookies entirely by adjusting your browser settings. However, blocking cookies may affect the functionality of our website.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
As an international company, we may transfer your personal data to countries outside your jurisdiction, including to servers in the United States. We ensure that such transfers comply with applicable data protection laws and are subject to appropriate safeguards.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we will notify you of any significant changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
